Return & Refund Policy

At Everlix, we want you to be satisfied with your purchase. Our return policy lasts 15 days. If more than 15 days have passed since your purchase, unfortunately, we cannot offer a refund or exchange.

Return Eligibility

To be eligible for a return:

• Your item must be unused and in the same condition that you received it.

• The item should be returned in its original packaging whenever possible.

• All original items, accessories, and components included with the product must be returned.

• A receipt or proof of purchase is required to complete your return.

If the original packaging is no longer available, please securely package the item using a suitable replacement box and adequate protective materials to prevent damage during transit.

The return address may vary depending on the product. The appropriate return instructions and address will be provided as part of the return process.

Please do not send your purchase directly back to the manufacturer.

Promotional & Sale Items

Purchases made during promotional sales are considered final sale and cannot be returned or refunded unless the product arrives defective or damaged.

Refunds

Once your return is received and inspected, we will send you an email confirming that we have received the returned item.

We will then notify you whether your refund has been approved or rejected.

If approved, your refund will be processed and credited to your original payment method. Please allow approximately 3 business days for us to process an approved refund. Additional processing time may be required by your bank or payment provider before the funds appear in your account.

Late or Missing Refunds

If you haven't received your refund yet:

1. Check your bank account again.

2. Contact your credit card company or payment provider, as refunds may take additional time to be officially posted.

3. Contact your bank, as financial institutions may have their own processing times.

If you have completed these steps and still have not received your refund, please contact Everlix Customer Support for assistance.

Return Shipping

Customers are responsible for the shipping costs associated with returning an item unless otherwise specified.

Original shipping charges and return shipping costs are generally non-refundable. If applicable, return shipping costs may be deducted from your refund.

Delivery times for exchanged products may vary depending on your location.

We strongly recommend using a trackable shipping service when returning an item to help ensure that your return can be monitored during transit.